Known bugs, tracked in the open — add yourself to an issue so Pebble can see how many owners are affected.
I have almost 10 tickets with Pebble and zero responses. Now I hear a Pebble representative left, which I consider a serious red flag. They are the only person to address any of my more serious…
I’ve seen several comments about poor responses from Pebble. First, we had issues dealing with a Pebble representative. My understanding is that they’re no longer with Pebble. We had several…
Pebble acknowledges that some owners have waited too long for a response, had to follow up more than once, or were left unsure about their case. Support and phone systems are moving to new platforms,…
I have sent several messages, emails, and support requests via phone, yet not received a single response from Pebble. I think they have created an amazing product, but nothing but crickets.
Wanted to update those who were concerned about some of the issues these first-generation Pebbles are having and the field-service experience. The same day I posted my concerns about the lack of…
I am having concerning communication issues with support over a couple of issues with my Pebble. The biggest one is that my Pebble unlocks itself at night while in Sleep mode. I reached out to…
I need to get in contact with support as my email has changed. I reached out via the website twice but no one ever contacted me back. Any suggestions on next steps?